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Booking Policy

Welcome to L.A. Hot Spring Resort. To ensure a safe, pleasant, and memorable stay for all our guests, please read and adhere to our official Booking Policy and Resort Rules. By making a reservation or entering the premises, you agree to comply with the terms outlined below.


1. Reservations, Down Payments, and Walk-Ins

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  • Down Payments: A down payment is required to secure your reservation. Please note that all down payments are strictly non-refundable.

  • Walk-Ins: Walk-in guests are welcome, subject to resort availability.

  • Public vs. Exclusive Bookings: For standard public bookings, please be aware that walk-in guests may share the resort facilities with you on your scheduled date. Exclusive use of the resort is only guaranteed if you have explicitly booked and paid for an exclusive reservation.


2. Check-In and Refundable Security Deposit

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  • Security Deposit: A refundable deposit of PHP 1,000 is required upon check-in.

  • Refund Conditions: This deposit is collected to ensure that resort property and items are not damaged, broken, or missing during your stay. The full amount will be refunded prior to your check-out, provided a room/facility inspection confirms no damage or loss has occurred.


3. Food, Drinks, and Pet Policies

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  • Outside Food and Drinks: Guests are welcome to bring outside food and alcoholic or non-alcoholic beverages. We are pleased to offer this with no corkage fees.

  • Pets: Pets are allowed inside the resort premises completely free of charge. Owners are responsible for their pets' behavior and waste disposal.

  • Smoking: Smoking is strictly prohibited in rooms and general public spaces. It is only permitted in designated smoking areas.


4. Pool Deck and Swimming Rules

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  • Proper Swim Attire: All individuals on the pool deck or inside the swimming pool must wear proper swim attire. Alternatively, a plain white t-shirt may be worn if appropriate swimwear is unavailable.

  • Pool Safety: For the safety of all guests, running and diving around the pool area are strictly prohibited.

  • Poolside Dining Restrictions: Eating is strictly prohibited around the immediate pool area to maintain water cleanliness and hygiene.


5. Supervision and Liability Disclaimer

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  • Child Supervision: Children must be supervised by an adult at all times, particularly around the water.

  • Liability: L.A. Hot Spring Resort, its management, and staff will not be held liable or responsible for any accidents, injuries, or losses sustained during your stay. Guests swim and use the resort facilities at their own risk.

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